Order Status & Tracking:
To track an existing order, please log into your Zazzle account and review your Order History.
Please use the links below to go to your domains Order History:
- For UK – Order History.
- For Canada – Order History.
- For Australia – Order History.
- For New Zealand – Order History.
Order Status Descriptions:
In your Order History you will be able to view the progress of your made to order items. Use the guide below to understand the different stages of production:
- Payment Verification: We are processing your payment.
- Processing Order: We are in the process of reviewing your product to ensure that it meets our content guidelines and quality/design standards and then we will begin making your product/s.
- Making: We are in the process of manufacturing your made-to-order custom products.
- Shipped: We have queued your order for shipment. In the case of traceable packages, a tracking number is issued at this point. Please keep in mind that if your order was queued for shipment after standard shipping times (6PM PST) or on a weekend, then it will not be in transit until the following business day.
- Delivered: Your package was delivered.
- Cancelled: Your order has been formally cancelled within our system. If you are unsure why your order has been cancelled, please contact Customer Support.
- Returned: Your items were returned.