Zazzle's focus is to provide the best possible experience to our customers, providing insured packages and ensuring that they receive a tracking number for every single order. Because of this, we pay for and offer you free, print-ready shipping labels to print and adhere to your packages.
Zazzle will set the shipping price and charge the customer based on the weight and the dimensions you provide when you set up your product. You must use the shipping labels we provide to ship your package. These labels will have a tracking number that we send to the customer.
Unfortunately, we cannot reimburse you for products that you've shipped out using your own postage. Your product price should not include any shipping costs. You will be responsible for dropping off shipments (or scheduling pickups) to make sure your packages are shipped.