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    Requesting a refund for an Instant Download purchase

    All purchases on Zazzle are backed by our 100% Love it Guarantee - including Instant Downloads. If you are unhappy with your Instant Download purchase, for any reason, you may request a refund using our online portal at


    Step 1: Select "My Order" and "Return or Replace Items" from the drop down menus 

    Step 2: Select your Instant Download order that you would like a refund for and provide a reason

    Step 3: Fill out your details and submit the form. We will process your refund within 48 hours