Zazzle LIVE FAQ

 What is Zazzle LIVE?

LIVE is Zazzle’s mobile app that unlocks creativity by connecting customers to our designer community. If you need help in creating that perfect design, Zazzle has world-class designers standing by waiting to assist you in real-time! Thru our collaboration design tools, via phone, or even video chat, Zazzle has the solution to all of your design needs. Learn more at: https://www.zazzle.com/live


Consumer Guide

What services are provided?

  • Holiday Cards
  • Gifts
  • Photo Editing
  • Save the Dates
  • Business Cards
  • Social Media Posts
  • Business Identity (coming soon)
  • Weddings (coming soon)

Who is providing the services?

Our top designers from the Zazzle Designer Community. Experts in their fields, and ready to offer you live, real-time services at your request.

Consumer Guide

How to get started:

Download the latest version of our app:

On the home page, select the design category that you need assistance with:

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  1. Once you have made your selection, you’ll be prompted with details of the service, price, etc.
  2. Provide a brief description of the project.
  3. Click on “Get Matched” and let Zazzle’s system match you with a designer 

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Allow a few mins for Zazzle’s matching technology to find you the perfect designer for the help that you need:

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Once you’ve been matched, you’ll be taken to a new screen introducing you to the designer that will be helping you today. You’ll be able to chat with the designer and see updates to your design in real-time!

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When the design is completed simply click “End Chat” to confirm your design. You will have the option of downloading the digital image or choose to use the design on Zazzle products!

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Have more questions?

Visit: https://www.zazzle.com/about/ask, from the “Select Topic” drop down menu choose: “Zazzle Live”, and then click on “Thanks, but I still need help” link to send a message to our customer service team