General Questions

What is Zazzle?

Zazzle is an online marketplace with millions of made-to-order customizable Products. Our selling community consists of Creators who provide us with Content, Makers who manufacture physical goods, and Ambassadors who share links and make money through Referral Commissions.

How can I make money on Zazzle?

You can make money in 3 ways:
1. As a Creator, by selling your artwork on Products in the marketplace with the Zazzle Creator Program. 

2. As a Maker, by manufacturing or making physical Products and selling them through the Zazzle Maker Platform.

3. As an Ambassador, by promoting Zazzle through links with the Zazzle Ambassador Program. 

How can I contact Zazzle?

If you are unable to find the answer to your question through our help system, please contact our Support Team via email. Customer service email messages typically receive a response within 12 hours and no more than 24 hours. Be sure to check your spam/bulk mailbox, if you do not receive a message from us within that time.

To contact us via email, please fill out the form on our contact page. On this page you will also find our phone number and how to contact us via chat. 

 

Creator Questions

What do I need to do to start selling as a creator?

After opening your account, you need to set up a Zazzle store. You can open a store here. You must be logged in first.

Then, you can start creating Products and posting them for sale. Zazzle takes care of manufacturing, inventory, shipping, and customer service leaving you free to concentrate on designing and promoting your Products!

What are the costs to be a Zazzle Creator?

Nothing. It's completely free. Once you make a sale, you will get a percentage of that sale, based on the royalty percentage you set. 

Do I have to pay for the products in advance and ship it to the customer?

No, creators never have to deal with the physical Products. All you need to focus on is creating beautiful designs and publishing them on our site. Once a product with your design is sold, Zazzle will manufacture it and ship it directly to the customer and you will receive a royalty percentage of that sale. Zazzle takes care of manufacturing, inventory, shipping, and customer service, leaving you free to concentrate on designing and promoting your products. 

As a Creator, can I set my own royalty percentage?

Yes, your Products' final prices are determined by you. The final price is equal to the base price + the royalty (up to 50% for physical products and 99% for digital products) that you set for the product. You can also increase your Earnings up to 50% more by participating in our Ambassador Program and driving traffic and sales to Zazzle. You can earn Referral Commission the following ways: 

• Self-Promotion (35-50% Commission) Share your own creations and earn up to half of the Net Referral Sales amount! Simply use your Self-Promotion links whenever promoting your products on social media, your blog, or through email.

• Cross-Promotion (15% Commission) Found an amazing product from another Creator? Share it with your audience using your Cross-Promotion links and earn a 15% commission on any resulting sales.

How many designs/images can I upload?

There are no limits to the number of images or designs you can upload. You must have the rights to the designs and images. Content that violates any copyrights is not allowed.

What type of designs do you allow?

You can create any design as long as you own the copyrights to the images and content and as long as it does not violate our content guidelines, which can be found here. All designs are reviewed by our content management team to ensure that it does not violate any trademarks or copyrights.

How do I get paid? Can you transfer my earnings to my PayPal account?

For Creators and Ambassadors, you can set up your payment preferences and learn more about how you will be paid on your payment settings page. We also allow you to transfer your earnings to your PayPal account.

Ambassador Questions

What is the Zazzle Ambassador Program and how does it work?

The Zazzle Ambassador Program works like an affiliate link-sharing program. It is a way for you to earn money by promoting your own creations or any Zazzle page, product or store.

All you need to do is add your Ambassador ID to any links that you are sharing whether it’s another Creator product or Zazzle pages and stores. 

If you’re promoting your own Products and store, use Self-Promotion links (no Ambassador ID) to earn up to 50% in Referral Commission!  

Where can I find my Ambassador ID information?

You can find your Ambassador ID in the Ambassador section of your account.

What is the Referral Commission rate for Ambassadors?

• Self-Promotion (35-50% Referral Commission) 
• Cross-Promotion (15% Referral Commission) 

Do I need to own a Creator store on Zazzle to be an Ambassador?

No, you do not need to own a Zazzle store to be an Ambassador.

Are there any fees associated with the Zazzle Ambassador Program?

There are no fees associated with the Zazzle Ambassador Program. 

How do I get paid? Can you transfer my earnings to my PayPal account?

For Creators and Ambassadors, you can set up your payment preferences and learn more about how you will be paid on your payment settings page. We also allow you to transfer your Earnings to your PayPal account.

Can I earn a Referral Commission for products that I designed?

Yes. If a customer purchases a Zazzle product you've created using either a Self-Promotion link or Cross-Promotion Link, then you Earn your Royalty and a Referral Commission

Where can I find how to share Zazzle products?

You can find information in our dedicated help article.

Where can I find more information and learn from other Creators?

Visit our help center and also join our Creator Community Forum to learn from other Creators!